Reference

Legal terms for your metro555 account

metro555 sets out the Legal terms behind account access, wallet records, personal data and policy requests in clear language for Indonesia.

Account termsData handlingLocal-law accessPolicy contact
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metro555 Legal terms for your metro555 account
POLICY HELP ROUTES

Where to ask about Legal terms

A clear contact path helps when a Legal clause affects your account, payment record or access request. We keep policy questions separate from game questions so you can explain the exact issue, attach the relevant receipt and receive a more useful response. Use the support route shown on our site, include your registered phone detail and mention whether the matter concerns data, cookies, account closure or local-law access. We will ask only for details needed to identify the account and assess the request.

Team online

Account access

If phone verification blocks access, tell us the account detail shown on your screen and the time of the attempt. We can check whether the issue relates to an incomplete account step, conflicting details or a Legal eligibility condition before directing you further.

Wallet records

For a DANA, OVO, GoPay or QRIS record that does not match your account, include the payment reference and amount shown in your receipt. Do not send a wallet password or one-time code. We use the reference to examine the status safely.

Data requests

To ask about stored details, cookies, retention or account closure, identify the request in the support subject and use your registered phone detail. We may request an additional account check so a change is made for the correct person.

DATA AND ACCESS

How metro555 handles policy duties

Legal is practical when you can see how a request moves from question to action. We connect account checks, payment references and access decisions to the correct record, while keeping policy requests…

Account details

We use the contact details attached to your account to identify requests and send clarification about Legal conditions. Keep your phone number current, because an outdated number can delay verification and make it harder to confirm that a request comes from you.

Payment references

DANA, OVO, GoPay, QRIS, virtual account and bank transfer references may remain linked to account records for checking and reconciliation. We do not need your wallet password or one-time code to examine a receipt or status question.

Cookies

Cookies can support sign-in continuity, preference storage and basic access checks on your device. If you clear them, the Legal page remains available, but you may need to repeat an account step or confirm a setting before continuing.

Account security

Keep your phone, password and verification codes private. We may pause a request when account details conflict or unusual access needs checking. Contact us through the site support route instead of sharing credentials in a message.

Retention questions

If you want to know why a record is retained or when a category may be removed, ask through the data request route. Tell us which record you mean, such as a payment receipt, phone detail or cookie preference.

Policy changes

When a Legal term changes, we place the updated wording on the relevant page and identify the affected subject. Read the new clause before continuing. If its meaning is unclear, send us the sentence and your question through support.

Questions about metro555 Legal access

These Legal answers address the questions we hear before an account is opened or a policy request is sent. They cover local-law access, personal data, payment records, cookies, account closure and the practical details needed to reach support. If your situation does not fit one answer, quote the relevant clause when contacting us so we can respond to the exact Legal point.

The Legal page covers account conditions, phone verification, data handling, cookies, payment records, retention, policy changes and account closure. It also explains how to contact us about a specific clause. Access depends on local law, so check your local position before opening or using an account.

Access depends on local law and your location. We cannot turn a local restriction into an account entitlement. If you are unsure whether access is permitted, contact us before opening an account and tell us your location. We will point you to the relevant Legal wording.

Phone verification helps connect an account request to the correct person and reduces confusion when access or data changes are requested. Use a phone number you control, keep verification codes private and contact support if the step fails instead of opening another account.

DANA and QRIS references may be stored with account activity so we can match a receipt, check a status question and resolve a record dispute. Send the reference through support when needed, but never send your wallet password, PIN or one-time code.

Yes, you can send a data request through the site support route and specify the detail involved, such as a phone number, cookie preference or payment reference. We may ask for an account check, then explain what can be changed or retained under the applicable Legal terms.

Clearing cookies can remove saved preferences and sign-in continuity, so you may need to repeat an account step or phone check. It does not erase every account or payment record automatically. Ask support if you want a separate explanation of stored data.

Use the support route and state that you want account closure, including your registered phone detail so we can identify the correct record. We may confirm the request and explain any retention that still applies to payment or account records before completion.

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